Maybank has put out an announcement to its prospects that a number of of its bodily and on-line companies shall be unavailable at choose instances this coming weekend. The motive for this short-term downtime, in accordance with its web site, is because of a system upkeep on Saturday, 20 May 2023 and on Sunday, 21 May 2023, and can have an effect on Maybank2U, its Automated Teller Machines (ATMs), and Self Service Terminals (SSTs).
For on-line companies, Maybank2U and anything that false beneath its Mobile Banking Services is not going to be obtainable on a staggered foundation on 20 May 2023 from 12 AM to 7 AM and on 21 May 2023 from 12 AM to 7 AM. Oddly sufficient, in a tweet asserting the downtime, the financial institution mentioned that its on-line companies can be unavailable from 3 AM to 7 AM as a substitute of ranging from midnight.
Our Maybank2U and Mobile Banking companies is not going to be obtainable on staggered foundation on Saturday, 20 May 2023, 3:00 AM to 7:00 AM and on Sunday, 21 May 2023 from 3:00 AM to 7:00 AM.
For full particulars, go to https://t.co/opsCzbx6mP? (ENG) / https://t.co/DdZT2V5LO9? (BM)
— Maybank (@MyMaybank) May 17, 2023
Meanwhile, the working hours for its ATMs and SSTs shall be solely barely shifted for this two-day interval. On each upkeep days, ATMs and SSTs will begin working from 7 AM as a substitute of the standard time of 6 AM.
With this announcement, you must plan forward of time in case you could use any of those companies throughout the talked about durations for on-line procuring and such. At least this time, it’s a deliberate downtime as a substitute of being attributable to sudden technical difficulties just like the final time its companies grew to become unavailable, inflicting a lot ire and inconvenience for its prospects.
In associated information, Maybank just lately began reminding its prospects by means of its social media channels that the financial institution shall be finishing its migration away from one-time passwords to Secure2u by the tip of June. Starting 1 July, all on-line Maybank card transactions must be authorised with Secure2u by means of the MAE app.
Additionally, the native financial institution prolonged its kill change function for Maybank2u to its bank cards and cost playing cards, however not debit playing cards. This safety software permits customers to immediately freeze their accounts if they believe that they’ve been compromised.